Transform Equipment Maintenance Into Predictable Recurring Revenue

ERPPWA AMC & Field Service Management is an integrated enterprise software module that unifies Annual Maintenance Contracts (AMC), automated preventative maintenance scheduling, mobile field technician dispatch, on-site spare parts invoicing, customer digital sign-offs, and automated contract renewals in one centralized system.

Yes, 100%. ERPPWA supports Comprehensive AMCs (where routine labor and all replacement spare parts are included in the contract fee), Non-Comprehensive AMCs (where service labor is covered but spare parts are billed separately upon replacement), and specialized Labor-Only maintenance agreements.

Yes! Built as a native Progressive Web App (PWA), ERPPWA operates seamlessly on Android smartphones, iPhones, and tablets. Technicians working in remote industrial basements or factory plants with poor connectivity can log visits, record inspection parameters, and take photos offline. The app automatically synchronizes data the moment network connectivity resumes.

ERPPWA features transparent field force verification. Technicians record their check-in and check-out timestamps with geofenced location stamps on mobile. Managers can see live status indicators (Available, En Route, On-Site, In Breakdown) on the central dispatch radar, cutting response times and eliminating fabricated visit logs.

When an engineer identifies a worn-out component (such as an oil seal, bearing, or valve), they add the part directly to the digital job card. ERPPWA pulls current price lists with customer-specific discounts, applies appropriate GST rates, creates a compliant invoice, and deducts the item in real time from the technician's van stock or central warehouse.

ERPPWA features a dedicated Near Expire Contract Radar that segments upcoming contract lapses into 15, 30, 60, and 90-day alert buckets. The system triggers automated WhatsApp and email reminders to both the customer and account manager, accompanied by a 1-click renewal quotation based on previous service history.

Yes. Once the technician completes the inspection checklist and attaches machinery photos, the client representative can sign the digital job sheet directly on the mobile screen with their finger or stylus. A signed PDF service report is generated and emailed to the client automatically before the engineer leaves the factory.

Yes, seamlessly. When spare parts are billed, inventory is deducted immediately from the Inventory module. When warranty repairs require factory rework, tickets route directly to the Production & BOM module. All AMC installment invoices and parts bills flow straight into Financials & GST and synchronize 2-way with Tally Prime.

Yes, absolutely. ERPPWA does not charge extra add-on module fees. The standard subscription of ₹499/month per user includes all 10 core modules—including AMC & Field Service, Inventory, Production & BOM, Sales, Financials, CRM, HRMS, MRP, and RFQ—with ₹0 implementation fee and 100% free customization.

Yes. You have complete deployment freedom. You can host ERPPWA on our managed encrypted cloud for effortless multi-branch and mobile field technician access, or install it 100% On-Premise on your local factory server for complete data sovereignty and zero internet dependency.