❓ Knowledge Base & FAQ

Frequently Asked Questions

Everything you need to know about ERPPWA modules, serial number tracking, manufacturing BOM, GST finance, HR compliance, AMC field tracking, and 100% free customization.

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Founder, Business Operating System (BOS) & Pricing

Most medium and small manufacturing company founders are brilliant engineers or sales specialists who lack formal management systems. As a result, founders get trapped in daily operational firefighting—supervising machine lines, tracking raw material shortages, or resolving customer dispatch crises—leaving no time for strategic planning, team building, or goal setting.

ERPPWA acts as a complete Business Operating System (BOS) that institutionalizes your operations. Through automated approval workflows, delegated tracking, and visual intelligence dashboards (Executive Cockpit, Customer 360°, Supplier Cockpit, Stock Summary, and Job Progress), ERPPWA liberates founders from micromanagement so they can focus on business strategy, team leadership, and sustainable revenue growth.

🎯 The BOS Advantage: Institutionalize your factory and office operations so your business runs smoothly even when the founder is traveling or working on strategy.

ERPPWA costs flat ₹499 per month per user license with ₹0 implementation charges and zero hidden fees. Best of all, the same login credentials can be used on unlimited devices at the exact same time—your office desktop, factory floor tablet, home laptop, and personal smartphone simultaneously without any extra fee.

You only need to purchase additional user licenses when you need to configure different role-based permissions or access restrictions (for example, preventing a warehouse storekeeper or machine operator from viewing financial balance sheets and company profit margins).

Unlimited Devices per Login
₹0 Implementation Fee
No Mandatory AMC Lock-in
Role-Based Access Security

Every manufacturing enterprise has unique workflows, machine processes, and documentation formats. Conventional ERP vendors sell generic platforms at a low entry price, but charge exorbitant hourly consulting fees (often ₹1 Lakh to ₹5 Lakhs) for every small customization. Generic software that forces you to change your workflow disrupts productivity rather than improving it.

With ERPPWA, we provide unlimited customization changes 100% free of cost for the lifetime of your subscription. Whether you need custom approval rules, specialized BOM formulas, tailor-made GST invoice formats, or unique MIS analytical reports, our engineering team builds them for you without extra charges.

"Our ERPPWA software is tailor-made specially for you so you get 100% what you want because an ERP system is not 'one size fits all'. Implementing a system without specific customization or choosing a generic platform can disrupt productivity rather than improve it."

Yes! We offer 100% deployment freedom. You can choose between installing ERPPWA on your local factory or office server for total data sovereignty and offline local network operation, or host on our secure private cloud infrastructure with SSL encryption for effortless multi-branch access.

A Progressive Web App (PWA) delivers native desktop/mobile app performance directly through standard web browsers (Chrome, Safari, Edge). It installs instantly onto Android, iOS, Windows, and Mac without needing Play Store or App Store downloads, supports instant camera barcode scanning, and works seamlessly across remote factory and warehouse locations.

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Tally 2-Way Synchronization

This is one of the most common dilemmas in Indian manufacturing businesses: CAs and accountants love Tally for statutory filing and audit compliance, but management cannot run manufacturing operations with Tally (Tally cannot handle machine scheduling, multi-level BOMs, IndiaMart leads, RFQ vendor bidding, or live warehouse bin tracking).

ERPPWA supports complete 2-way seamless synchronization with Tally. Your sales, stores, purchase, and shop-floor teams run their operations in ERPPWA, while approved sales invoices, purchase bills, payments, and receipts automatically sync into Tally. Your CA continues working in Tally undisturbed, while your leadership team gets a modern Business Operating System.

🤝 No Compromise: Your CA keeps Tally for accounting and GST audits; your team gets ERPPWA for operational agility. Zero friction.

Zero double entry. Once a sales invoice, purchase bill, or payment voucher is approved in ERPPWA, our sync bridge automatically posts the corresponding ledger entry into Tally with complete GST tax splits, HSN/SAC codes, and party balances preserved.

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Sales Management, Lead Automation & E-Invoicing

Yes! ERPPWA includes native Webhook and API connectors that automatically ingest buyer inquiries from IndiaMart, TradeIndia, JustDial, and your company website in real time the instant an inquiry is submitted.

The system automatically creates a lead profile, assigns it to the designated sales executive, logs follow-up reminders, and enables instant quotation generation using pre-configured WhatsApp and Email templates.

IndiaMart Webhook Integration
Automated Sales Rep Assignment
WhatsApp Quotation Templates
1-Click Offer to Sales Order

Yes. Directly from a finalized sales invoice or dispatch challan, you can generate 100% government-compliant E-Invoices (with IRN and signed QR code) and E-Way Bills with a single click, completely eliminating manual copy-pasting on the government GST portal.

ERPPWA allows you to map your internal product codes with your customer's unique part numbers. You can also configure customer-wise special price lists, tiered volume discounts, credit limits, and credit days. When creating a quote or invoice, the system automatically pulls the exact agreed rate for that customer and product combination.

Yes. Leadership can filter quotations and invoices by salesperson and date range to monitor conversion ratios, total sales booked, and net profit contribution generated by each sales representative.

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Purchasing, Vendor RFQs & Supplier Portal

Broadcast structured RFQs to multiple pre-qualified vendors in seconds with exact technical specifications, target delivery dates, and attached drawings. As vendor bids arrive, ERPPWA displays a side-by-side comparison matrix that automatically highlights the lowest bidder, flags price discrepancies, and converts the winning bid into an approved Purchase Order with 1 click.

ERPPWA tracks lead times and consumption velocity to calculate dynamic reorder levels. When inventory approaches safety stock limits, the item is instantly added to the Low Stock Register, allowing purchase managers to generate bulk RFQs or POs before assembly lines stop.

Yes! Every transaction voucher in ERPPWA supports multiple digital attachments. You can attach CAD drawings, component specs, material test certificates (MTC), vendor invoice scans, and delivery challan photos directly to Purchase Orders, GRNs, and Job Cards—permanently accessible from anywhere.

When shipments arrive at the dock, warehouse staff generate a GRN directly linked to the Purchase Order. The system tracks ordered, received, and remaining quantities, records quality inspection results, tags defects, and ensures accounts payable only releases payments for verified goods.

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Inventory & Multi-Warehouse Stock Management

Yes. ERPPWA supports unlimited warehouse locations, internal storage bin numbering, and multi-branch operations. You can initiate and track stock transfers between warehouses with in-transit tracking and gate delivery notes.

ERPPWA supports primary units and secondary subunits with custom conversion factors. If a supplier bills you in Kilograms or Metric Tons but your factory consumes the material in Meters or Pieces, ERPPWA automatically converts the quantities and calculates accurate item valuation.

Yes. Track individual serial numbers and production batches from incoming supplier GRN through shop-floor manufacturing to customer dispatch. Complete traceability records indicate which raw material serial numbers were incorporated into each finished product.

ERPPWA includes a built-in Duplicate Products Merge facility. You can merge duplicate items into a single master product while preserving historical transactions, stock ledgers, and BOM relationships without data loss.

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Production, Manufacturing & True Job Costing

Unlike basic accounting tools that only track material costs, ERPPWA calculates True Actual Job Costing using the comprehensive formula:

Actual Cost = Used Raw Materials + Allocated Machine & Overhead Expenses + Direct Labor Hours

Furthermore, ERPPWA records scrap materials and scrap recovery revenue per batch, providing management with exact gross and net profitability figures for every customer order.

ERPPWA generates Job In-Time, Possible Delay, and Overdue Delay Reports. By comparing scheduled job card milestones against live machine progress and raw material availability, the system flags potential bottlenecks days in advance so floor supervisors can intervene before delivery deadlines are missed.

Create multi-level BOMs defining raw materials, sub-assemblies, and packaging items with precise scrap allowances. The system generates process-wise job cards (machining, heat treatment, assembly, QC, packaging) with individual employee and contractor dispatch notes.

Yes. Manage materials sent to outside job-work contractors with delivery challans by process, track returned semi-finished goods, and record internal rework hours and costs separately to monitor manufacturing defects.

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Finance, Ledgers & GST Accounting

Yes. ERPPWA includes general ledgers, payment/receipt vouchers, journal entries, contra vouchers, Trading Account, Profit & Loss (P&L), Balance Sheet, and Bank Reconciliation statements with real-time audit trails.

ERPPWA automatically reconciles received customer payments and outgoing supplier disbursements against due invoices using FIFO (First-In, First-Out) or manual bill selection, maintaining up-to-the-minute accounts receivable and payable registers.

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HRMS, Payroll & Factory Statutory Compliance

Yes! Specially built for Indian manufacturing enterprises, ERPPWA generates statutory compliance reports including the Register of Wages (Form No. 17 Rule 78 (2)(3)), Leave with Wages Payment Register, employee yearly summaries, and PF/ESI deduction statements.

Integrate biometric shift attendance and task-hour logging directly into the salary calculation engine. ERPPWA automatically computes salary slabs, overtime, leave deductions, loans, and salary advances to generate one-click payslips.

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Annual Maintenance Contracts (AMC) & Field Service

Maintain equipment contracts, track upcoming expiry dates with automatic renewal alerts, schedule preventative service appointments, and manage field technician site logs and task assignments.

Yes. Field technicians can access ERPPWA on their smartphones to view service histories, log visit reports, and generate replacement spare parts invoices directly at the customer's site.